Overview of Managed IT Support Companies in Dallas, Texas
Today, the majority of small businesses opt for outsourcing their IT tasks. That’s why the number of managed IT support companies is growing every day. Finding the best option for your business is tough.
You have to consider several points before choosing the perfect company for your needs. Below is a quick guide to finding the ideal managed IT support company and an overview of the top options in Dallas, Texas.
1. 24/7 Support
Round the clock availability is the key factor to consider. Even if you only work 9 to 5 Mon through Fri, your computers don’t take breaks. If something happens to your network when you are out of the office, the managed IT support company should be readily available.
Ideally, your systems must be monitored 24/7 in order to discover a problem before it causes irreversible damage.
2. Budget Planning
A respectable managed IT support company is careful about your budget. Before signing a contract, you should discuss the payment options extensively. A company that leaves itself too much room for maneuver may not be the best choice.
The right managed IT support provider should help you save money. These specialists evaluate your approach to IT matters and show you new money-saving options.
3. Disaster Recovery Options
A managed IT support company should help you with disaster recovery planning. It must be one of the first things such specialists start discussing with you. Meanwhile, they should suggest security optimization procedures to help you keep the data as safe as possible.
When choosing the right company for your business, make sure disaster recovery planning is one of the services it offers.
4. On-Site Support
Nowadays, the majority of IT-related matters can be handled remotely. However, on-site support is still highly demanded. Make sure you choose a local company, which can appear on site as soon as its assistance is required.
In many situations, waiting for hours for a specialist to arrive is out of the question. That’s why a local company is a perfect choice.
5. Large Team Or Outsourcing Options
You are hiring a managed IT support company for its ability to deal with numerous tasks. Make sure they have that ability. The company should have either a large team or contracts with third parties.
Before signing a contract, discuss the resources a company has. Can it do anything from purchasing a computer to developing software?
6. Proactive Maintenance
One of the most important services a managed IT company can offer is proactive maintenance. These specialists shouldn’t just fix your problems, they must try to prevent them. Meanwhile, they should constantly monitor the latest trends and offer you optimization options.
7. Staff Support
Minor network and computer related problems arise in an office on a regular basis. Even the smallest of them can lead to downtime.
Make sure your managed IT support company has specialists, who are always available to answer the simplest questions.
Top 5 Managed IT Support Companies in Dallas, Texas
Now that you know what to look for in a managed IT service provider, we would like to give you a list of companies to consider.
TSP has been on the market for over 15 years. The company offers a wide variety of services, from disaster recovery planning to print management. A large team is available round the clock for all IT-related needs.
2. Morgan Systems
Morgan Systems have an excellent reputation thanks to the company’s personalized approach to each client. Round the clock assistance coupled with a high-quality on-site and remote support make this company one of the best options in Dallas.
CloudSkope deals with all IT-related matters for businesses of any size. It provides data backup, infrastructure support, disaster recovery, network integration, cloud migration, and more. This company has an excellent reputation in Texas for its meticulous approach and high-quality support.
4. Velo IT Group
Velo IT Group is a large managed IT service provider, which operates in several states, including Texas. It offers a full set of IT services for businesses of all sizes. This company has years of experience in helping businesses grow and develop without looking back at IT problems.
5. Pegasus Solutions
Pegasus Solutions has been on the market for almost five years. Since 2014, it managed to attract hundreds of clients. It’s a company with an excellent reputation, an impressive number of services, and a big wish to provide 100 percent customer satisfaction.
It may take some time to find the ideal managed IT support company. However, the time you invest in the search will pay off once you can finally have peace of mind about your IT-related matters.