HP Printer Common Error Codes – HP Printer Error Messages PDF List
One of the most annoying thing while using the HP printer is those error codes.
Suppose you have urgent need of printout from your printer regarding your work and then suddenly the display screen of HP printer start flashing some complex error codes which are very hard to understand.
However, in many cases, the reason of the HP printer errors messages may be a complete mystery.
Instead of going to find out the exact solution for the HP printer error messages, it is better to try a series of routine troubleshooting steps first. If these steps fail to fix these common HP printer error codes, you may find the solution on the HP website.
An ink system failure error message or error message with numbers and letters like 0xc18a0003, displays on the printer display screen. The exact text of the error messages differs by the printer.
The HP printer has a long list of error codes that cannot be explained at one place so we are giving a link of HP printer error code list pdf.
You simply click on this link and see the complete list of error codes and get more information about these error messages from the HP printer error code list pdf and try to fix them. Here is the link of that pdf file
1 To fix the common HP printer error codes we are guiding you to understand them and fix these problems:
To fix the common HP printer error codes we are guiding you to understand them and fix these problems:
- First of all, ensure that HP printer cables are properly connected. If there is any doubt, turn off the printer, unplug it and disconnect all of the printer cables. Plug it back and reconnect the cables. Turn the printer back on again to see if the error was sorted out.
- This step is very important. Always clean and align the printer cartridges. Open the software for your HP printer or the HP solution to access these maintenance features.
- Check the printer cartridges and if it showing to make sure that they are installed properly. Also see if the printer cartridge are empty ad if the ink cartridges have sufficient ink, reinstall the cartridge and the print heads. If the ink cartridges are empty, replace it with a new one. This will ensure the HP Missing Or Failed Print head HP Missing Or Failed Print head error fixed.
- Check that the HP printer software is properly installed. If the device does not respond when you try to print or the printer software would not initialize, first uninstall and then reinstall the HP printer software
- Check if your computer firewall is preventing the HP printer from functioning properly. Now next step is open your firewall preferences and add the printer software executable file as an exception. Disable the firewall temporarily to see if this helps in fixing the error. For any confusion, go through theHP printer error code list pdf.
- Navigate the HP official website to search on your specific printer model if these steps fail to fix the printer error messages. Click on support and troubleshooting and then click “solve a problem” to find the solutions for the HP specific error that is displaying on the printer screen. Also, check the software and download area for software and driver updates.
Let us take a look and overview of some other possible solutions for HP printer error messages:
- Use genuine HP ink cartridges
- Check estimated ink levels
- Reset the printer
- Clean the print head with an automated tool
- Clean the print head manually
- Replace the printhead
- Service the printer
These are the possible solutions for the error messages that many users can try but if you still be able to fix these error you can contact to the HP printer tech support and take an instant help from the expert professional team of HP product and services. For information visit the official HP website or contact the technical team of HP experts that will provide instant solutions to your errors that you are facing.
What are common HP printer error codes?
HP printers are widely used for both personal and professional purposes. However, like any other electronic device, they can encounter errors and issues. These errors are usually indicated by error codes or messages displayed on the printer’s control panel or on the computer screen. Understanding these error codes can help you troubleshoot and resolve the issue quickly. In this article, we will provide a comprehensive list of common HP printer error codes and their meanings, along with some simple steps and solutions to fix them. Whether it’s a paper jam, ink cartridge problem, firmware error, or communication issue, we’ve got you covered with this handy guide to resolving common HP printer error codes.
How to identify and troubleshoot HP printer errors?
When encountering a HP printer error, it’s important to know how to identify and troubleshoot the issue to get your printing back on track. Here are some simple steps to help you troubleshoot common HP printer errors:
1. Identify the error: HP printer error messages typically include an error code or message on the printer’s screen or on your computer. Common error codes include paper jams, printer cable issues, printer driver problems, and control panel errors.
2. Check for paper jams: A common issue is a paper jam. Open the printer’s access panels and carefully remove any jammed paper. Be sure to follow your printer’s user manual for specific instructions on clearing paper jams.
3. Update printer drivers: Outdated or corrupted printer drivers can cause errors. Check the manufacturer’s website for the latest driver updates and install them if needed.
4. Restart the printer: Sometimes a simple power cycle can resolve certain errors. Turn off the printer, unplug the power cable, wait a few minutes, then plug it back in and power on the printer.
5. Check printer connections: Ensure that all cables, such as the printer cable and power cable, are securely connected to the printer and your computer.
By following these steps, you can troubleshoot common HP printer errors and get your printer up and running efficiently. For more complex error codes and issues, it may be necessary to consult the printer’s user manual or contact HP support for assistance.
Common Error Codes
HP printers may encounter various error codes and messages that can disrupt printing operations. These errors can range from simple issues like paper jams to more complex problems with printer drivers or hardware.
It is important to understand these common error codes and messages to troubleshoot and resolve them effectively.
In this article, we will discuss some of the most frequently encountered error codes and messages on HP printers, along with the steps to resolve them. By following these guidelines, users can quickly identify and fix common printer errors, ensuring smooth and uninterrupted printing.
Paper Jam Error
One of the common errors that users encounter with HP printers is the paper jam error.
This error occurs when a piece of paper gets stuck in the printer’s paper path, causing the printing process to halt. To address this issue, follow these simple steps:
1. First, identify the location of the paper jam. Most HP printers have multiple access points, such as the rear door, the output tray, and the front cover. Refer to your user manual or the HP website for specific instructions on locating the paper jam for your model.
2. Once you have located the jammed paper, carefully extract it from the printer using your hands. Avoid using any hard or sharp tools, as they may damage the printer components.
3. Make sure to remove all torn pieces of paper from the printer. Leaving any small remnants behind can potentially cause a subsequent paper jam.
4. After removing the jammed paper, check the paper tray to ensure there are no loose or misaligned sheets of paper. Adjust the paper size settings to match the paper loaded in the tray.
5. Close all access points securely and power on the printer. It should now be ready for use.
When dealing with a paper jam error, it is important to exercise caution and follow the specific instructions for your printer model. Taking proper care when extracting jammed paper can prevent any further damage to your HP printer.
Printer Cable Error
Printer Cable Error can occur due to various reasons, including cable issues or hardware faults. To resolve this error, follow these troubleshooting steps:
1. Check the printer cable connections: Ensure that the printer cable is securely connected to both the printer and the computer. If the cable appears to be loose or damaged, try using a different cable.
2. Reset the printer: Turn off the printer and unplug the power cable from the power source. Wait for a few minutes, then plug the power cable back in and turn on the printer. This can help reset any temporary issues causing the error.
3. Update the printer firmware: Visit the official HP website and download the latest firmware for your printer model. Follow the instructions provided to update the firmware. Outdated firmware can sometimes cause communication errors.
4. Test with a different printer cable: If the error persists, try using a different printer cable. It is possible that the current cable is defective or incompatible.
If the above steps do not resolve the Printer Cable Error, it is recommended to contact HP support for further assistance. They can provide more specific troubleshooting guidance based on your printer model and the error code displayed.
02 Printer Drivers Error
Printer Drivers Error is a common issue that can occur on HP printers. This error is often caused by outdated or incompatible printer drivers. To troubleshoot and resolve this error, it is recommended to update the printer drivers to the latest version. Here are the steps to do so:
1. Identify the printer model: Check the model number of your printer. You can find this information on the front or top of the printer.
2. Visit the official HP website: Go to the HP website and navigate to the support section.
3. Download the latest printer drivers: Enter your printer model in the search bar and select it from the search results. Look for the “Drivers” or “Software” section and download the latest printer drivers compatible with your operating system.
4. Install the printer drivers: Once the drivers are downloaded, locate the installation file and double-click it to begin the installation process. Follow the on-screen prompts to complete the installation.
By updating the printer drivers to the latest version, you can resolve the Printer Drivers Error on your HP printer. This will ensure optimal performance and compatibility with your operating system.
11 – Paper Out
Paper Out is an error message that appears when there is no paper loaded in the printer’s paper tray. This can occur due to a few reasons, including an empty paper tray, misaligned sheets of paper, or incorrect paper size settings. To resolve this issue, here are some troubleshooting steps:
1. Check the Paper Tray: Open the access door and make sure that there is paper in the paper tray. If not, load some plain white A4-size papers into the tray and make sure they are correctly aligned.
2. Check Paper Size Settings: Go to the printer settings menu and check if the correct paper size is selected for the document you are trying to print. If not, change it accordingly and try printing again.
4. Clean the printer: Dust and dirt can sometimes get stuck on the paper roller or other parts of the printer, which can result in a Paper Out error. To address this issue, use a cotton swab and alcohol to clean the inside of the printer, including the paper roller.
5. Reset Printer: If none of the above steps resolve the error, reset the printer by turning it off and unplugging the power cable. Wait for a few minutes, then plug in the power cable again and turn on the printer. This will reset any temporary issues causing the error.
By following these steps, you can easily resolve the Paper Out error on your HP printer.
12 – Open or no EP
Open or No EP is an error message that appears when the toner cartridge on your HP printer is either empty or not properly installed. This error can prevent your printer from printing correctly and must be resolved before it can be used again. To resolve this issue, here are some troubleshooting steps:
1. Check the Toner Cartridge: Open the access door and remove the toner cartridge. Check if the toner is empty or if there are any visible signs of damage.
2. Replace the Toner Cartridge: If the toner is empty, replace it with a new one. Make sure to use an original HP toner cartridge for optimal performance and compatibility.
3. Insert the Cartridge Properly: Once you have replaced the toner cartridge, make sure to insert it properly into the printer. Check the printer manual for instructions on how to do this.
14 – No EP Cartridge
No EP Cartridge is an error message that appears when the toner cartridge on your HP printer is either empty or not properly installed. This error can prevent your printer from printing correctly and must be resolved before it can be used again. To resolve this issue, here are some troubleshooting steps:
1. Check the Toner Cartridge: Open the access door and remove the toner cartridge. Check if the toner is empty or if there are any visible signs of damage.
2. Replace the Toner Cartridge: If the toner is empty, replace it with a new one. Make sure to use an original HP toner cartridge for optimal performance and compatibility.
3. Insert the Cartridge Properly: Once you have replaced the toner cartridge, make sure to insert it properly into the printer. Check the printer manual for instructions on how to do this.
By following these steps, you can easily resolve the No EP Cartridge error on your HP printer.
21 – Print Overrun
Print Overrun is an error message that can occur in HP printers. This error occurs when the printer’s memory is not capable of handling the amount of data that needs to be printed or has become overloaded with print jobs. To resolve this issue, try the following steps:
1. Delete unneeded files from your computer and clear any pending print jobs in your print queue.
2 . Increase the printer’s memory if possible by adding additional RAM or upgrading to a higher-memory model.
3. Use a smaller font size or reduce the number of fonts used in your documents.
4. Break up large documents into smaller sections and print them separately.
5. Reduce the resolution of any graphics or images included in your document, as this can help conserve memory space.
22 – I/O Configuration
I/O Configuration Error is a common issue that can occur on HP printers. This error is caused by incorrect settings or configurations of the printer’s Input/Output (I/O) port. To troubleshoot and resolve this issue, it is recommended to check and adjust the I/O port settings for your printer. Here are the steps to do so:
1 . Access the printer’s settings: Open the printer’s control panel and navigate to the “Settings” or “Configuration” menu.
2. Find the I/O port settings: Look for any I/O port or parallel port settings available within the menu.
3. Check the current settings: Take note of all of the current settings and ensure they are configured correctly. If necessary, adjust the settings to match the device or computer you are connecting to.
4. Save and exit: Once you have made any necessary changes, save the settings and exit out of the menu.
By properly configuring the I/O port settings for your HP printer, you can resolve the I/O Configuration Error issue.
24 – Job Memory Full
Job Memory Full is an error message that can occur in HP printers. This error occurs when the internal memory of the printer is full and cannot accept any more information to be printed. To resolve this issue, try the following steps:
1. Delete any pending print jobs from the printer queue and clear out any unnecessary files from your computer.
2. Increase the print resolution if you are printing high-quality documents as this can take up more memory space.
3. Reduce the number of fonts used in your document or use a smaller font size if possible.
4. Break up large documents into smaller sections and print them separately.
5. Increase the printer’s memory if possible by adding additional RAM or upgrading to a higher-memory model.
30 – PS Error 16
PS Error 16 is an error message that can occur in HP printers. This error occurs when the printer’s PostScript interpreter does not recognize a specific language code sent from the computer. To resolve this issue, try the following steps:
1. Update the printer driver: Make sure that you are using the most up-to-date version of the printer driver compatible with your operating system.
2. Reinstall the PostScript interpreter: Uninstall and reinstall the PostScript interpreter on your computer to ensure it is working properly.
3. Change the language code setting: In the printer driver settings, change the language code from PostScript 2 to either PCL 5e or PCL 6.
30.1.1 – Disk Failure
Disk Failure is an error message that can occur in HP printers. This error occurs when the printer’s internal hard drive is either not working properly, or has issues with the disk formatting. To resolve this issue, try the following steps:
1. Check for visible damage: Inspect the printer’s hard drive and ensure that there are no visible signs of physical damage or wear and tear.
2. Format the disk: If the printer’s hard drive is removable, format the disk using your computer and then reinstall it in the printer.
3. Update the firmware: Make sure that you are using the most up-to-date version of the printer’s firmware compatible with your operating system.
4. Replace the hard drive: If the hard drive is not removable, replace it with a new one.
40 – Data Transfer Error
Data Transfer Error is an error message that can occur in HP printers. This error occurs when the printer is unable to receive data from a connected device or computer. To resolve this issue, try the following steps:
1. Check the connection: Ensure that all cables are securely connected and undamaged.
2. Reset the printer: If possible, restart the printer by turning it off and then on again.
3. Update the printer driver: Make sure that you are using the most up-to-date version of the printer driver compatible with your operating system.
4. Check for any firewall restrictions: Ensure that there are no anti-virus or firewall settings blocking data transfer between the printer and computer.
41 – Temporary Print Engine Error
Temporary Print Engine Error is an error message that can occur in HP printers. This error occurs when the printer’s internal print engine encounters a problem while trying to process a print job. To resolve this issue, try the following steps:
1. Check for any pending jobs: Ensure that there are no pending jobs in the printer queue that may be causing the issue.
2. Update the printer driver: Make sure that you are using the most up-to-date version of the printer driver compatible with your operating system.
3. Reset the print engine: If possible, reset the print engine by turning it off and then on again.
4. Check for any software issues
51 – Beam Detect Error
Beam Detect Error is an error message that can occur in HP printers. This error occurs when the printer’s beam detect sensor fails to properly detect an incoming laser beam. To resolve this issue, try the following steps:
1. Check for any visible damage: Inspect the printer’s interior and ensure that there are no visible signs of physical damage.
2. Replace the beam detect sensor: If the sensor is damaged, replace it with a new one.
3. Update the printer driver: Make sure that you are using the most up-to-date version of the printer driver compatible with your operating system.
4. Clean any dust or debris from around the beam detect sensor: Use a can of compressed air to clean any dust or debris from around the beam detect sensor.
52 – Incorrect Scanner Speed Error
52 – Incorrect Scanner Speed Error
Incorrect Scanner Speed Error is an error message that can occur in HP printers. This error occurs when the printer’s scanner speed is set too low or too high. To resolve this issue, try the following steps:
1. Check the settings: Ensure that the printer’s scanner speed is set to the appropriate setting .
2. Clean the scanner lens: Use a damp cloth to clean the scanner lens and ensure that it is free of dust or debris.
3. Update the printer driver: Make sure that you are using the most up-to-date version of the printer driver compatible with your operating system.
4. Reset the scanner speed: If possible, reset the scanner speed by going into the printer’s settings.
54 – Printer Error Cycle Power
Printer Error Cycle Power is an error message that can occur in HP printers. This error occurs when the printer is unable to successfully power on or off. To resolve this issue, try the following steps:
1. Check for any visible damage: Inspect the printer’s interior and ensure that there are no visible signs of physical damage .
2. Disconnect any unnecessary cables: Disconnect any unnecessary cables from the printer and ensure that it is connected only to a power source.
3. Update the printer driver: Make sure that you are using the most up-to-date version of the printer driver compatible with your operating system.
4. Reset the printer: If possible, restart the printer by turning it off and then on again.
58.xx Control Panel Error
Control Panel Error is a common issue that can occur when using an HP printer. This error refers to any problem related to the control panel of the printer. The control panel is the interface that allows users to interact with the printer, adjust settings, and monitor print jobs.
There are several factors that can lead to control panel errors. One of the main causes is incorrect settings. If the settings on the control panel are not properly configured, it can result in errors or unexpected behavior. Another potential cause is malfunctioning buttons or display screen on the control panel. If the buttons are not responding or the display screen is not functioning properly, it can prevent users from accessing the necessary options or receiving error messages.
To resolve control panel errors, it is recommended to check the settings and ensure they are correct. If there is an issue with the buttons or display screen, it may require professional assistance or replacement of the control panel. The user manual or the HP website can provide further guidance on troubleshooting control panel errors for specific printer models.
In conclusion, control panel errors can be caused by incorrect settings or malfunctioning buttons and display screen. Taking the necessary steps to address these issues can help resolve control panel errors and allow for smooth printing operations.
Memory Error
Memory errors on an HP printer can be frustrating, but they can usually be resolved with a few troubleshooting steps. Here’s how to troubleshoot and resolve memory errors on an HP printer:
1. Check the seating of SIMMS or memory cards: Ensure that the memory modules are properly seated in their slots. Gently remove and reinsert them if needed, making sure they are securely in place.
2. Add more memory if necessary: If your printer has the option to add more memory, consider upgrading the memory capacity. This can help prevent memory overflow errors and improve printing performance.
3. Simplify complex print jobs: Memory errors can occur when print jobs contain too many font changes or graphics, exceeding the printer’s memory capacity. To avoid this, simplify the print job by removing unnecessary font changes or graphics. Stick to a basic font and minimize the use of high-resolution images if possible.
4. Set Enhanced I/O to AUTO mode (5L model): For the HP LaserJet 5L printer model, it’s important to set the Enhanced I/O to AUTO mode. This mode allows the printer to automatically allocate memory resources as needed, reducing the chance of memory errors.
By following these steps, you can effectively troubleshoot and resolve memory errors on your HP printer. If the issue persists, refer to the user manual or contact HP support for further assistance. Remember to regularly update your printer firmware and drivers for optimal performance.
49- Firmware Error
Firmware errors on an HP printer can be frustrating, but fortunately, there are steps you can take to troubleshoot and resolve them. Here’s what you can do:
1. Identify the error code: When encountering a firmware error, take note of the specific error code displayed on your printer’s screen. This will help you pinpoint the issue more accurately.
2. Power cycle your printer: Disconnect the power cable from the back of your printer and wait for about 60 seconds. Then, reconnect the power cable and turn on the printer. This simple step can resolve minor firmware glitches.
3. Update the firmware: Firmware errors are often caused by outdated firmware. Visit the HP Support website and locate the page for your specific printer model. There, you’ll find instructions on how to download and upgrade the firmware. Follow the step-by-step guide carefully to ensure a successful update.
4. Contact HP for further assistance: If the firmware error persists even after updating the firmware, it’s recommended to contact HP’s technical support. They have trained professionals who can help you troubleshoot the issue and provide a solution.
Resolving firmware errors on an HP printer is generally a straightforward process. By following these steps and keeping your firmware up to date, you can enhance your printer’s performance and eliminate frustrating error messages.
50.x Fuser Error
The fuser error is a common issue that can occur in HP printers. This error occurs when there is a problem with the fuser unit, which is responsible for heating and bonding the toner to the paper during the printing process. When a fuser error occurs, it is important to identify the specific error code displayed on the printer’s screen to troubleshoot the issue effectively.
There are several error codes associated with fuser issues in HP printers. Some of the common error codes include low temperature, warm-up failure, high temperature, faulty fuser, and more. These error codes indicate different problems with the fuser unit, such as insufficient heat, failure to reach the optimal temperature, or a faulty fuser assembly.
To troubleshoot a fuser error, you can try power cycling your printer by disconnecting the power cable for about a minute and then reconnecting it. If the error persists, you may need to replace the fuser unit or seek assistance from HP’s technical support.
In conclusion, encountering a fuser error in an HP printer can be frustrating, but by identifying the specific error code and following the recommended troubleshooting steps, you can resolve the issue and get back to printing efficiently.
59 Motor Error
Motor Error is another common issue that can occur in HP printers. This error generally indicates a problem with the main motor, fuser motor, image drum motor, or ETC (Electrostatic Transfer Belt) motor.
If you encounter a Motor Error, the first step is to check for any obstructions or jams in the printer’s mechanical components. Make sure that the printer’s paper path is clear and that there are no tangled papers or foreign objects causing the motor to malfunction.
In older model printers, a Motor Error could also be associated with a memory problem, often resulting in an error code 59. In such cases, you may need to add additional memory or improve the printer’s memory settings to resolve the issue.
However, in newer model printers, a Motor Error may require the assistance of an HP engineer to diagnose and fix the problem. It is recommended to contact HP’s technical support for further guidance in these situations.
Remember to always refer to the user manual or HP’s official documentation for specific instructions on how to troubleshoot motor errors based on your printer model.
Communication Error
Communication errors in HP printers can be frustrating to deal with, but understanding the possible causes and troubleshooting steps can help resolve the issue. These errors typically occur due to cable issues, firmware errors, or hardware faults.
When encountering a communication error, it’s essential to check the printer cables first. Ensure that the cables are securely connected and not damaged. Try using different printer cables to rule out any cable-related problems.
Firmware errors can also lead to communication errors. It is advisable to update the printer’s firmware to the latest version available. This can be done by visiting the HP support website and downloading the appropriate firmware file for your printer model.
In some cases, communication errors may stem from hardware faults. Check the connectors on the DC controller and power supply for any loose connections or corrosion. Tighten any loose connections and clean any corrosion if present.
If the above steps don’t resolve the communication error, it may require further diagnosis and repair by an HP technician. It is recommended to contact HP’s technical support for assistance in such cases.
By following these troubleshooting steps, you can effectively address communication errors in HP printers and get back to smooth printing operations.
16 – Toner Cartridge Chip Error
When encountering a Toner Cartridge Chip Error on your HP printer, here are some steps you can take to troubleshoot and fix the issue:
1. Ensure the toner cartridge is properly seated and connected: Make sure that the toner cartridge is securely inserted into the printer and that it is fully connected to the chip contacts. If the cartridge is not properly seated, the printer may display a chip error.
2. Check for any visible damage: Inspect the toner cartridge for any visible signs of damage, such as a cracked chip or bent pins. If you notice any damage, you may need to replace the toner cartridge.
3. Try using a different toner cartridge: To determine if the issue is specific to the current toner cartridge, you can try using a different cartridge. If the error message disappears when using a different cartridge, this indicates that the original cartridge may be defective and needs to be replaced.
4. Clean the chip contacts: Over time, the chip contacts on the toner cartridge and in the printer can become dirty or dusty, which can interfere with the communication between the chip and the printer. Gently clean the chip contacts using a lint-free cloth or cotton swab dipped in isopropyl alcohol.
If the above steps do not resolve the Toner Cartridge Chip Error, it is recommended to contact HP’s technical support for further assistance. They can provide you with additional troubleshooting steps or arrange for a technician to inspect and repair the printer if needed.
Printer Device Error
Printer Device Errors on an HP printer can be frustrating but can often be resolved with a few simple steps. This error code typically indicates issues with incorrect input or output requests or difficulties with input or output devices like trays or stackers. To troubleshoot and resolve Printer Device Errors, follow these steps:
1. Ensure the paper tray is installed correctly: Check that the paper tray is properly inserted and aligned in the printer. Adjust the tray if necessary to ensure it is seated correctly.
2. Reinstall the staple stacker: If your printer has a staple stacker, remove it and reinstall it properly. Make sure it is securely attached and aligned with the printer.
3. Verify printer configuration: Check the printer configuration settings to ensure they are correct. Confirm that the paper tray and stacker settings are accurately set and aligned with the printer hardware.
4. Perform a reset process: Resetting the printer can often resolve Printer Device Errors. Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and power it on. This will refresh the printer’s settings and clear any temporary error that may be causing the problem.
By following these steps, you can troubleshoot and resolve Printer Device Errors on an HP printer. If the error persists, consult the printer’s user manual or contact HP support for further assistance.
Ink Cartridge/Toner Cartridges Errors
Ink cartridges and toner cartridges are vital components of an HP printer, and issues related to them can often lead to various error codes and error messages. If you are experiencing errors with your ink or toner cartridges, here are some troubleshooting steps to help you resolve them.
1. Check cartridge installation: Ensure that the ink or toner cartridge is properly installed in the printer. Sometimes, cartridges may not be inserted correctly or may come loose during printing. Remove the cartridge and reinstall it securely to ensure proper alignment.
2. Clean cartridge contacts: Over time, dust and debris can accumulate on the cartridge contacts, leading to poor connections and errors. Use a lint-free cloth lightly moistened with distilled water to gently clean the contacts. Be careful not to touch the ink nozzles or electrical contacts inside the printer.
3. Perform printhead cleaning: If you notice streaks, smudges, or missing colors in your prints, performing a printhead cleaning can often resolve the issue. Access the printer’s control panel or software to find the printhead cleaning option and follow the on-screen instructions.
4. Verify ink carriage: The ink carriage, which holds the cartridges, should move freely from one side of the printer to the other. If it is stuck or does not move smoothly, the printer may display an error message. Check for any obstructions or paper jams that may be preventing the carriage from moving properly.
Some common error codes related to ink or toner cartridges include 0x4CEB800 and 12. These codes often indicate issues such as a cartridge not being recognized or a problem with the ink carriage. By following the troubleshooting steps mentioned above, you should be able to resolve most cartridge-related errors and get your printer back up and running smoothly.
63 Defective Formatter Board
A defective formatter board can cause a variety of printer errors, including error messages such as ‘49 Service Error’ or ‘Formatter Board Error’. This is usually caused by a faulty board, poor connection between the board and the printer, or an issue with the firmware installed on the board. If you suspect that your printer has a defective formatter board, here are some steps to help you determine the cause of the issue and resolve it.
1. Check connections: Make sure all cables connecting the formatter board to the printer are properly connected and secure. If any cables appear loose or damaged, replace them with new ones.
2. Perform a reset: Power off your printer, unplug it from the power source, wait for a few minutes, then plug it back in and power it on. This will refresh your printer and clear any temporary errors that may be causing the issue.
3. Update firmware: Update the firmware installed on the formatter board to the latest version to ensure compatibility with your printer model. Instructions for updating firmware can be found in the printer’s user manual or on HP’s website.
57.xx – Fan Failure / Gears Seized / Memory Card Error
This error usually indicates a problem with either the fan, gears, or memory card in your printer. To troubleshoot this issue, you should first check to make sure that all moving parts are properly connected and secured. If the fan or gears appear to be seized or stuck, carefully try to move them to see if they become unstuck. You should also check the memory card to make sure it is properly inserted into the printer and that there are no signs of wear or damage. Finally, try resetting your printer and see if this resolves the issue. If not, you may need to contact a technician for further assistance.